The Cancer Patient Experience Survey shows that people from minority ethnic backgrounds, LGBT people and older people (aged 65 and over) have poorer experiences and outcomes in cancer services. It identifies delays in diagnoses and access to treatment, less information, poorer communications, greater pain, fewer referrals to support groups, among other issues.
Macmillan wanted to engage people living with cancer from ‘seldom-heard’ groups to:
- Get insights into experiences and what might account for these inequalities
- Identify any unmet needs of people living with cancer from across the UK
- Test online communities as a means of engaging with people living with cancer
Find out why our work was Finalist for the MRS Healthcare Research and HSJ Service Redesign Awards.