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Diversity challengesCollaborate & design

Co-creating brands, products and services with minority groups

"I want to engage diverse people in product and service co-creation"

There is a clear case for involving people from minority groups in the planning and development of new products and services. Because of their direct experiences of using services, as well as their specific needs and preferences, people from diverse groups have a unique insight into what works, what doesn’t, what is missing and what is needed.

Versiti has a sophisticated understanding of product and service co-creation. Our technology and approach have been used by thousands of organisations. We bring people from diverse groups together, over a period of time, to systematically explore their experiences, elicit their needs and engage them in collaboration to design the products and services that meet their needs in the most cost-effective way.

Our team has worked on briefs as diverse as co-designing accessible train fleets, involving LGBT, ethnic minority and older people living with cancer in co-creating inclusive cancer services and communications, and working with mothers and children to co-design fundraising activities for a global charity.

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